Cultural Competency 101

At its core, cultural competency refers to the ability to understand, communicate with and effectively interact with a variety of people. Because our workforce is increasingly diverse, we often work with people of different gender identities, race, religion, socio-economic status, and sexual orientation throughout the course of our workday. This can be easier said than done. Preconceived notions, stereotypes and assumptions—all ways we categorize and make sense of the world—often influence our interactions without us even being aware. This class provides a safe space to reflect on our own assumptions and an opportunity to examine how our behaviors impact our daily responsibilities.

Topics covered include:

• Understanding how the assumptions we make affect the actions we take
• Learning how to interrupt the Ladder of Inference
• Identifying how our own life experiences shape who we are and how we react to situations
• Applying the principles of cultural competency in a workplace setting

Audience:
This course is for all staff including supervisors, job developers, and case managers.

Date/Time:
Wednesday, May 16th, 2018
9:00am-4:00pm CST

Cost:
$95 members/ $135 non-members
Breakfast and lunch included.
*To access the member price, you must log in to your CJC account when registering.

Facilitators:
Ellen Johnson & Kaitlyn McGovern, Chicago Jobs Council

Location:
Chicago Jobs Council Offices
29 E. Madison, Suite 1700
Chicago, IL 60602