Delivering Trauma-Informed Care

Traumatic events can have an intense physical, psychological and spiritual impact on the way we live our lives. Often times, clients who are seeking basic needs (such as employment and housing) have a history of trauma under the surface. Case managers like yourselves are increasingly asked to respond to these multi-faceted needs, but may feel underprepared to provide appropriate mental health support. However, it is possible for anyone working directly with clients to learn how to deliver trauma-informed care. Through this training, you will gain greater understanding of trauma-informed practice, feel more comfortable responding to your clients presenting with trauma, and learn to address second-hand trauma you might be experiencing.
 

Topics covered include:

• Defining and identifying types of trauma
• Practicing strengths-based boundary setting
• Addressing and healing from vicarious trauma
• Recognizing the difference between advice giving and clinical intervention
• Utilizing resilience and hope in working with client

Audience:
This course is for frontline staff and case managers who work directly with clients.
 

Date/Time:
Friday, May 18th, 2018
9:00am-4:00pm CST

Cost:
$95/member; $135/non-member
Breakfast and lunch are included.
*To access the member price, you must log in to your CJC account when registering.
 

Facilitator:
Lauren Feldman, Open Lotus LLC

Location:
Chicago Jobs Council Offices
29 E. Madison, Suite 1700
Chicago, IL 60602